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Haricare and FISD– provider guidance

Creating a listing

If your organisation does not already have an entry on Haricare or FISD you can create one. Click the Register As A Provider link, and complete the link there. If we approve your listing, it will be published. You will be sent a user name and password which you can use to log in and update your information. See What Organisations can register On Haricare and FISD for information on what we are likely to approve as relevant for our site.

If you would like to have your listing removed from Haricare and FISD, you can log in to edit your page and unpublish your information.

Editing Your listing

  • Click the login link at the top of the page.
  • Click on the orange Sign in button.
  • Enter your user name and password followed by Login. Your user name will be an email address.
  • Click the Directory Management button.
  • This will open your Manage Listings page. Here you can see all the listings you currently have. Each listing will have the word "provider" or "Product & services" in the Template column. There may be one listing with Provider, and others with Products & Services.
  • The Provider listing has information about your organisation. You will not need to add a second provider listing. If the information is out of date, please edit it. To emphasise different services you provide, please add more Products & Services.
  • The Product and services listing will have information about services you provide. You should have at least one service to represent your core business. Searches from the home page bring up a list of results that are Products and services. You should have at least one product or service, in order to come up in searches. 
  • The green tick means a product or service is published, and visible on the public site. 

  • Click on the name of the listing you want to edit.
  • This will open the listing. You can make changes to the fields, attributes, and logo. You will need to scroll down past the attributes to see the logo. 
  • Once you have made the changes, click ‘Save’ in the top right corner of the page.
    Your changes will instantly be published on the website.
  • If you wish to remove your information from Haricare and FISD, near the bottom of the page you will see a tick box with Published. Click this to remove the tick. You will need to do this with any Product And Services entries you have as well.

  • After you have saved, you can click close to go back to the main page

Add a new product or service

Follow these steps to add a new product or service listing:

  • On the Manage Listings page, click the ‘Create’ button in the top right corner.

  • From the drop down on the next screen, select Products and Services
  • This will open the Provider form.
    • Complete the fields in the form

  • Select the attributes that are relevant to your listing. These drive the filters on the website and will help users to find your listing. For more information, see our Attributes page

  • If you scroll down after Attributes, you can also add a logo at the bottom of the form

  • Once complete, scroll to the top of the form and click ‘Submit’ in the top right corner.

Your listing will be sent to the PPL Support Team who manage the website. The team will review and approve your listing.

You will receive an email notification when your listing is approved.

Resetting your password

If you cannot remember your password:

  1. Go to Haricare and click ‘Login’
  2. On the login page, click the ‘Forgot your password?’
  3. Type in the email address used for you account and click ‘Next’
  4. This will send a password reset to the email address for you to reset your password.