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  1. Stairways

    Harpenden Mencap’s adult residential services are registered with the Commission for Social Care Inspection (CQC) to provide 13 residential placements and strive to exceed the essential standards of quality and safety as set out in the Health and Social Care Act (2008).

    Adult Residential Homes Ethos

    Harpenden Mencap believe that anybody receiving a service from us should be given the opportunity, support, information and encouragement to: -

    1.Take part in everyday community activities
    2.Make and maintain valued relationships
    3.Make choices about their lifestyles
    4.Be protected from abuse of any kind
    5.Be treated with dignity and respect
    6.Have the right to know who holds information about them and to expect that any information will only be shared with those who need to know in order to care for, support or protect them
    7.Be treated as an individual and have a ‘person centred’ plan of care
    8.Have their religious, cultural and lifestyle needs met
    9.Have the opportunities to take risks. Residents who can make decisions (under the Mental Capacity Act guidance) should be free to do so, as long as they do not threaten the safety of others.

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