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Provider approval process

Provider approval process

All providers wishing to deliver services in Haringey will need to be approved by their Local Authority before the service can form part of the directory. This forms part of the registration process. Once we have approved you it is at this point your service will appear on the directory.
 
NB: The Service Provider should not under any circumstances consider the approval process as an endorsement by the relevant Local Authority of:
 
i)             the Service Provider or
 
ii)            any of the services offered/advertised or to be provided by the Service Provider, 
 
Under NO circumstances should the Service Provider refer to, use, rely upon or otherwise, any such Local Authority approval in advertising, selling, promoting or otherwise its services in any circumstances whatsoever, any failure to adhere to this will result in immediate removal from the directory.
 
In order to be approved you will need to complete all 7 stages of the registration process before submitting for approval:
 
1.           Business details - enter business details
2.           Self Assessment Questionnaire - Manage the Self Assessment Questionnaire
 
Approval - Identify the category of business you are intending to provide and upload the required documentation specified in the listing below e.g. if you are a provider of domiciliary care services then you will need to upload your CQC registration certificate and Public Liability Certificate of Insurance.
 
3.           Upload relevant documentation as detailed within the Category for any approvals
4.           Homepage - Enter details for your on-site homepage
5.           Delivery matrix - Enter details of your delivery costs
6.           Terms and conditions - Enter your business conditions
7.           Catalogue - Add some products or services to your catalogue 
 
Please ensure you complete all stages of the registration process before submitting this for approval.
 
NB: All certificates of Insurance for all categories of approval must have Public Liability Indemnity of no less than 5 Million Pounds
 
On 1st December 2012 the Disclosure and Barring service (DBS) merged with the Independent Safeguarding Authority (ISA). The DBS was established under the Protection of Freedoms Act 2012 and is a Non-Departmental Public Body sponsored by the Home Office.  For further details please click on the link: Disclosure and Barring Service (external link).
 

High

Services which are regulated by the Care Quality commission (CQC). They may involve personal care and a lot of 1-to-1 time with your customers.

 
High
Documents Required for submission by provider
Insurance certificate Care Quality Commission (CQC) Registration
Nursing & Residential Homes

Yes

Yes

Domiciliary Care Providers

Yes

Yes
 
Supported Living
 
Yes
Yes
 
Nursing & Residential Homes
 
These are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
 
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service.
 
Domiciliary Care Providers
 
Sometimes known as Homecare; these are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service. 
 
Supported Living
 
This is a range of services provided in specific accommodation. These are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
 
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service.

Medium

Medium Documents Required for submission by provider
DBS Enhanced Without Barred List Check Disclosure Number DBS Enhanced with Barred List Check Disclosure Number Insurance*
Service provision within the home. Such services include domestic cleaning, meals, provision of adaptations e.g. key safes, grab rails and equipment e.g. shower seats whre you have your own delivery service  No Yes Yes 
 Service provision within the boundaries of the property e.g. in the garden, to the front door. THe range of services coukd include gardening, exterior maintenance, laundry and shopping.  Yes No  Yes 
 Service provision where you may spend 1-to-1 time with them e.g. Counselling/psychotherapies and therapeutic services, transport services**  No Yes   Yes
 *Insurance includes: Public liability Insurance with an indemnity of no less than £5 Million
**Please note, if you are a private hire taxi company we will only require every driver's name and operational licence (badge) number in place of DBS disclosure documents and copies of drivers licences. Private hire companies should also provide a copy of their Operator's Licence. For owner drivers with a hackney licence we will only require details of your operational licence (badge) number.
 
 
Copies of original documents required by the authorising Local Authority are defined within the pick list which must be uploaded. Such documents by the service provider are required for validation by officers for the authorising Local Authority to ensure, that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service. In relation to activities which require DBS disclosures- providers are required to evidence that they hold a DBS disclosure for each member of staff.
  

Personal Assistants

In order to become approved on the directory and advertise your service as a Personal Assistant you will need to have achieved and completed all elements of our assistant accreditation scheme. 
 
Approval onto the directory will be dependent on an enhanced DBS check with a barred list check. Personal Assistants will need to renew their DBS every year. Personal Assistants are able to join the DBS Update Service to maintain their DBS status. If DBS status is not maintained, then Personal Assistants will be removed from the directory.
 
Each Personal Assistant will be provided with the appropriate documentation by the authorising Local Authority as evidence of their eligibility to be added to the directory. This will be in the form of a numbered approval certificate.
A Personal assistant is an individual employed directly by a Service User/ Carer under contractual agreement to carry out a range of tasks i.e. personal care, non personal care. Specific elements of the services to be provided to individuals are agreed by the person employing the Personal Assistant. The employer of the Personal Assistant who requires the service will make payment for such services. These services are not subject to contractual agreement by the council.
 
Please note Personal Assistants are exempt from the requirement to uphold £5million public liability insurance. 
 
However it is the responsibility of the Personal Assistant to ensure that their Employer has sufficient insurance cover. It is advisable for the Personal Assistant also to have insurance cover. 
 
Personal Assistants supplied through a contract with a micro provider may not be accredited by the relevant Local Authority.

Low

Services where you do not spend 1-to-1 time with your customers or go into their home. We do not rquire you to upload any documents. Examples-Social clubs, support groups

Category 4
Activities outside the home - Non contracted / non regulated
Documents required for submission by provider
Environmental Health Report
DBS Enhanced Check  Disclosure Number for each employee
 
Registration with local council
Trained First Aider
Food Hygiene
H&S Awareness & Training
Insurance*
Driving Licence
With Barred List Check
Without Barred List Check
Day Services
No
Yes
No
No
Yes
No
No
Yes
No
Luncheon Clubs
No
Yes
No
No
Yes
Yes
Yes
Yes
No
Meal Provision Supplier
Yes
No
Yes
No
No
Yes
No
Yes
Yes
Adult Learning
No
No
No
No
Yes
No
No
Yes
No
Leisure Services
No
Yes
No
No
Yes
No
No
Yes
No
Transport **
No
No
Yes
Yes
No
No
No
Yes
Yes
Brokerage
No
No
No
No
No
No
No
Yes
No
Counselling/psychotherapies and therapeutic services
No
Yes
No
No
No
No
No
Yes
No
Contracted supporting people services
No
Yes
No
No
No
No
No
Yes
No
Non Contracted -Supporting people services
No
Yes
No
No
No
No
No
Yes
No
 
 
These services are defined as a range of services to enable people to access activities in local communities for instance: Social Activities which may include Leisure Centres, Public Houses, Cinema, Local organised coffee mornings, Garden Centres, Museums, Specific interest groups. Such services are not subject to contractual agreement with Haringey Council nor are they subject to regulatory framework by CQC.
 

These services are not regulated by CQC, however maybe contracted by relevant Local Authority.

 
 
These services are neither subject to regulatory framework nor contractual arrangements with Haringey Council.
 
Each user / carer to complete their own checks i.e. references, check local voluntary organisations, trade associations etc.
However, if the service provider is required to enter the home the service provision becomes subject to the controls in Medium e.g. the provider uses their own delivery team.
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